MORE than 31,000 homes in Carmarthenshire have started to receive a £150 cost of living payment to help tackle the cost of living crisis.
The council is making a single payment directly into the bank accounts of all eligible households that pay their council tax by direct debit. These payments have been able to be made because the council already holds this information.
For all other eligible households where the council does not hold bank details (approximately 40,000), letters have started to go out with information on how to apply for the payment by completing a short online registration form. Please do not attempt to register your details until you receive your letter as you will need an access key code.
Householders that do not have online access are being advised to attend one of our Hwbs in Llanelli, Ammanford or Carmarthen where one of our customer service team will be able to provide support. Please take along the letter containing your access code as well as proof of residency, such as a driving licence, utility bill or bank statement (no older than 3 months).
The council aims to make payment within 20 working days from application, as long as there are no queries with the information provided.
The cost of living payments are being provided to all households in properties in council tax bands A to D, and all households which receive support from the Council Tax Reduction Scheme regardless of their council tax band.
The payments are being delivered by local authorities across Wales on behalf of the Welsh Government to support households as we recover from the pandemic and to help deal with the impact of increasing energy and other costs.
Please be assured the council is working as quickly as possible to process these payments and if there are any queries householders will be contacted directly.