West Wales Ceredigion Water Outage Update

Welsh Water have issued the following statement:

We apologise for the continued inconvenience customers in the area are experiencing due to no water or low water pressure.

 

We made good progress last night and through today with finding and fixing over 100 leaks that occurred following the freeze then thaw weather conditions and have now returned supplies to around 1,500 properties. This includes to places like Llansteffan. We expect the remaining affected supplies to return overnight. We should however point out that as the levels in the system return to normal, there is the risk of air locks developing which could still cause some temporary supply interruptions. Our teams will work through the night and through tomorrow clearing these locks.

We have also replenished the bottled water stations at Llandysul and Newcastle Emlyn and also distributed static water tanks at these locations. We have also placed bottled water and a static water tank at Cardigan Cattle Market. The tanks contain clean water however customers will have to boil the water before using for drinking purposes and also bring a suitable container to transport the water home.

We are also continuing to produce more water at our water treatment works to increase the amount of water going into the system and also using our fleet of water tankers to put water directly into the system. Customers can also help by checking any taps not being used are turned off and if they do have a water supply then only use the water they need. Also for agricultural customers to check there aren’t any leaks on their external pipes. This will all help the system to refill.

We would again like to apologise to customers and thank them for their continued patience.

Hoffem ymddiheuro am yr anghyfleustra parhaus y mae cwsmeriaid yn yr ardal yn ei brofi oherwydd dim dŵr neu pwysedd dŵr isel.

Gwnaethom gynnydd da neithiwr a thrwy heddiw gyda chanfod a thrwsio dros 100 o ollyngiadau a ddigwyddodd yn dilyn y tywydd rhewllyd ac yna’r dadrhewi ac rydym bellach wedi adfer cyflenwadau i tua 1,500 eiddo. Mae hyn yn cynnwys llefydd fel Llansteffan. Disgwyliwn i weddill y cyflenwadau yr effeithir arnynt ddychwelyd dros nos. Dylem, fodd bynnag, dynnu sylw at y ffaith, wrth i’r lefelau yn y system ddychwelyd i normal, bod risg y bydd ‘cloeon’ aer yn datblygu a allai aflonyddu ar gyflenwadau dros dro. Bydd ein timau yn gweithio drwy’r nos a thrwy yfory yn clirio’r cloeon hyn.

Rydym hefyd wedi ailgyflenwi’r gorsafoedd dŵr potel yn Llandysul a Chastell Newydd Emlyn a hefyd wedi dosbarthu tanciau dŵr sefydlog yn y lleoliadau hyn. Rydym hefyd wedi gosod dŵr potel a thanc dŵr sefydlog ym Marchnad Gwartheg Aberteifi. Mae’r tanciau’n cynnwys dŵr glân ond bydd rhaid i gwsmeriaid ferwi’r dŵr cyn ei ddefnyddio at ddibenion yfed a hefyd dod â chynhwysydd addas i gludo’r dŵr adref.

Rydym hefyd yn parhau i gynhyrchu mwy o ddŵr yn ein gweithfeydd trin dŵr i gynyddu faint o ddŵr sy’n mynd i mewn i’r system a hefyd yn defnyddio ein fflyd o danceri dŵr i roi dŵr yn uniongyrchol yn y system. Gall cwsmeriaid hefyd helpu trwy wirio bod unrhyw dapiau nad ydynt yn cael eu defnyddio wedi’u diffodd ac os oes ganddynt gyflenwad dŵr, yna defnyddiwch y dŵr sydd ei angen arnynt yn unig. Hefyd os call cwsmeriaid amaethyddol hefyd gwirio nad oes unrhyw dŵr yn gollwng ar eu pibellau allanol. Bydd hyn i gyd yn helpu’r system i ail-lenwi.

Hoffem unwaith eto ymddiheuro i gwsmeriaid a diolch iddynt am eu hamynedd parhaus.

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